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Our Mission: Empowering Lives, One Step at a Time

Flow Support was born from a deep commitment to helping individuals lead empowered, independent lives through the NDIS. We believe that everyone deserves tailored support that respects their goals, challenges, and unique journeys. Our mission is to walk alongside you, providing the guidance, compassion, and expertise you need to thrive.

Our Story, Your Support

Flow Support began with a simple yet powerful vision: to create an inclusive and accessible pathway for people navigating the complexities of the NDIS.

As a dedicated team of professionals, we’ve grown over the years to become a trusted provider, helping participants from all walks of life find stability, confidence, and hope.

Today, we’re proud to serve individuals across Australia, continually evolving our services to meet the unique needs of our participants and their families.

Chanel Roche, the Managing Director

Australia-Wide Services Available

Personal & Person-Centred Approach

Goal-Focused & Flexible Supports

The Flow Support team collaborating with other providers to strengthen supports and capabilities

Why Flow Support?

At Flow Support, we go beyond standard NDIS services to provide a level of care that is holistic, compassionate, and empowering.

Our approach is rooted in understanding each participant’s unique story, helping them navigate their NDIS journey with confidence. We work hand-in-hand with participants, families, and other service providers, fostering a supportive community where every voice is heard and valued.

From the moment you join Flow Support, you become part of our extended family, where trust, understanding, and a commitment to excellence drive everything we do.

Guided by Core Values

Flow Support

Our core values.

Empathy

We listen, understand, and respond to each participant’s unique needs.

Integrity

Honesty and transparency are at the heart of everything we do.

Empowerment

Our goal is to enable you to live life on your terms.

Quality

We provide services of the highest standard, with a focus on continual improvement.

Inclusivity

We are committed to fostering a community where everyone feels valued.

A trusted service provider. Loved by many participants.

I really appreciate Chanel. Ever since she came into my life, she has got things done. I was homeless, living on the streets in my wheelchair and had no support from the people who are paid to care for me. She has worked hard to get me support that I need. A new NDIS plan with SDA funding. And a place that I can call home and feel comfortable in. You really don't know how much I am thankful for you.

Craig T

Chanel has an extensive knowledge and experience of how to support the client and the family who has NDIS plan. She will perform with personal centred approach and recovery model. Highly recommended for who is looking a support coordinator has integrity and passion.

Sunah LEE

I highly recommend Chanel to anyone looking for a Support Coordinator who will go above and beyond to ensure the highest quality care for her clients. Over the last 12 months working with Chanel, I have experienced Chanel to be kind, compassionate and incredibly knowledgeable in all areas of the NDIS. Chanel has specialised knowledge in the area of mental health support and is the perfect choice for anyone looking for a Support Coordinator that approaches their clients as individuals not numbers.

Frances Willow

Got questions? We’ve got answers!

  • What is an NDIS provider?
    An NDIS provider is an organisation registered to deliver services funded by the NDIS. Flow Support offers a range of NDIS support services, including support coordination, psychosocial recovery coaching, and counselling for participants across Australia.
  • What services does Flow Support offer under the NDIS?
    Flow Support provides comprehensive NDIS services, including NDIS support coordination, psychosocial recovery coaching, and counselling. These services are designed to help participants reach their goals, achieve independence, and enhance their overall quality of life.
  • Who can benefit from Flow Support’s services?
    Flow Support is here for all NDIS participants who need assistance in navigating their NDIS plans, connecting with resources, and working toward their goals. Our services cater to people of all ages and are designed to support mental health, well-being, and independence.
  • Does Flow Support offer local services?
    Yes, Flow Support provides NDIS disability support services Australia-wide, with face-to-face options currently available in Brisbane. We are continually expanding our reach to serve more local communities.
  • How do I start with Flow Support?
    Simply reach out to us through our contact page. Our team will discuss your needs, review your NDIS plan, and guide you in accessing the best NDIS support services to help you achieve your personal goals.

Working Alongside Trusted NDIS Providers

Flow Support collaborates with a variety of NDIS service providers to extend a seamless and supportive network for our participants. Here are a few of the trusted partners that help us deliver the highest quality of service.

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