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Junior Support Coordinator / Psychosocial Recovery Coach

Name of Role

Junior Support Coordinator / Psychosocial Recovery Coach

Location

Greater Region Brisbane, QLD

Employment Type

Casual

About

Flow Support is seeking a motivated and compassionate Junior Support Coordinator and Junior Psychosocial Recovery Coach to join our team. In this role, you will work closely with NDIS participants across the Greater Brisbane area to help them navigate their plans, connect with appropriate services, and achieve their goals.

This is an exciting opportunity for individuals looking to build a rewarding career in the NDIS sector. You will receive hands-on training, mentorship, and guidance to hone your skills and grow in these vital roles, ensuring participants receive the support and empowerment they need to succeed.

Responsibilities

  • Provide face-to-face support to NDIS participants in the Greater Brisbane area and remote support Australia-wide as required.

  • Assist participants in understanding and implementing their NDIS plans, helping them navigate their options with confidence.

  • Coordinate services and connect participants with providers to meet their needs, goals, and psychosocial recovery objectives.

  • Support participants in building capacity, developing independence, and achieving personal growth through psychosocial recovery coaching.

  • Maintain accurate and detailed participant records, ensuring compliance with NDIS requirements.

  • Manage your own schedule autonomously while meeting weekly KPIs, including participant engagement, coordination, and reporting tasks.

Requirements

  • Location: Based in the Greater Brisbane region, with the ability to provide face-to-face support locally and remote support Australia-wide as needed.

  • Licenses and Vehicle: Valid driver’s license and access to a reliable, insured vehicle (essential for local face-to-face visits).

  • Passion: A genuine passion for working in the disability sector and empowering individuals to achieve their goals and enhance their quality of life.

  • Skills: Strong organisational and time management skills, with the ability to manage your workload effectively while meeting deadlines.

  • Learning and Growth: A willingness to learn, develop, and grow through hands-on training, mentorship, and continuous professional development.

  • Attributes: A compassionate, proactive approach with excellent interpersonal skills, enabling you to build trust and rapport with participants and stakeholders.

What We Offer

  • Comprehensive training and ongoing mentorship to help you build your skills and confidence in the NDIS sector.

  • Flexible working arrangements to support your lifestyle, including autonomy in managing your schedule.

  • Opportunities for growth and career development within the organisation, with a clear pathway to advance your role.

  • A supportive and collaborative team environment dedicated to your professional success and personal well-being.

Apply Now

If you’re passionate about making a difference in the lives of NDIS participants and meet the requirements for the role, we’d love to hear from you! Please send your resume and a cover letter outlining your experience and suitability for the position to hello@flowsupport.com.au. Be sure to include the job title in the subject line of your email.

Australia-Wide Services Available

Personal & Person-Centred Approach

Goal-Focused & Flexible Supports

A trusted service provider. Loved by many participants.

I really appreciate Chanel. Ever since she came into my life, she has got things done. I was homeless, living on the streets in my wheelchair and had no support from the people who are paid to care for me. She has worked hard to get me support that I need. A new NDIS plan with SDA funding. And a place that I can call home and feel comfortable in. You really don't know how much I am thankful for you.

Craig T

Chanel has an extensive knowledge and experience of how to support the client and the family who has NDIS plan. She will perform with personal centred approach and recovery model. Highly recommended for who is looking a support coordinator has integrity and passion.

Sunah LEE

I highly recommend Chanel to anyone looking for a Support Coordinator who will go above and beyond to ensure the highest quality care for her clients. Over the last 12 months working with Chanel, I have experienced Chanel to be kind, compassionate and incredibly knowledgeable in all areas of the NDIS. Chanel has specialised knowledge in the area of mental health support and is the perfect choice for anyone looking for a Support Coordinator that approaches their clients as individuals not numbers.

Frances Willow

Working Alongside Trusted NDIS Providers

Flow Support collaborates with a variety of NDIS service providers to extend a seamless and supportive network for our participants. Here are a few of the trusted partners that help us deliver the highest quality of service.

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