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Terms & Conditions for Using Our Website

Welcome to Flow Support. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please discontinue your use of our website.

Australia-Wide Services Available

Personal & Person-Centred Approach

Goal-Focused & Flexible Supports

1. Acceptance of Terms

By using this website, you confirm that you agree to these Terms & Conditions. Flow Support reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

2. Use of the Website

You agree to use this website for lawful purposes only. You are prohibited from:

  • Violating any applicable local, state, national, or international laws.

  • Uploading or transmitting harmful or disruptive code, viruses, or malicious software.

  • Engaging in any activity that interferes with the operation or security of the website.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the intellectual property of Flow Support or its licensors. Unauthorised use, reproduction, or distribution of this content is prohibited unless expressly permitted in writing.

4. Third-Party Tools and Services

Our website integrates third-party tools and services, including but not limited to:

Google Analytics, Tag Manager, and Search Console

For monitoring website performance.

Wix Analytics and CRM

For website management and customer interactions.

reCAPTCHA

For securing online forms.

These third-party tools may have their own terms and conditions. By using this website, you agree to the terms of these third-party services.

5. User-Submitted Information

When you submit information through our website (e.g., via contact forms), you agree that:

  • All information provided is accurate, complete, and up-to-date.

  • You will not submit false, misleading, or inappropriate content.

Flow Support reserves the right to remove or refuse any user-submitted content that violates these terms or is deemed inappropriate.

6. Data Security and Privacy

We prioritise the security of your data. By using our website, you consent to the collection and use of information as outlined in our Privacy Policy. We use encryption technologies, including Wix’s PII encryption, to protect personal information submitted through forms.

7. Limitation of Liability

Flow Support is not liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website.

  • Errors, omissions, or inaccuracies in website content.

  • Interruptions, delays, or performance issues caused by external factors, including third-party services or tools.

8. Indemnification

You agree to indemnify and hold Flow Support harmless from any claims, damages, or expenses (including legal fees) arising from your use of this website or violation of these Terms & Conditions.

9. Termination

Flow Support reserves the right to terminate your access to this website at any time without notice if you violate these terms or engage in unauthorised activities.

10. Links to External Websites

Our website may contain links to external websites for informational purposes. Flow Support does not endorse or take responsibility for the content, privacy practices, or terms of these third-party websites.

11. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising from the use of this website will be resolved in accordance with local jurisdiction.

12. Changes to Terms

Flow Support may update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website constitutes acceptance of these changes.

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us via hello@flowsupport.com.au

A trusted service provider. Loved by many participants.

I really appreciate Chanel. Ever since she came into my life, she has got things done. I was homeless, living on the streets in my wheelchair and had no support from the people who are paid to care for me. She has worked hard to get me support that I need. A new NDIS plan with SDA funding. And a place that I can call home and feel comfortable in. You really don't know how much I am thankful for you.

Craig T

Chanel has an extensive knowledge and experience of how to support the client and the family who has NDIS plan. She will perform with personal centred approach and recovery model. Highly recommended for who is looking a support coordinator has integrity and passion.

Sunah LEE

I highly recommend Chanel to anyone looking for a Support Coordinator who will go above and beyond to ensure the highest quality care for her clients. Over the last 12 months working with Chanel, I have experienced Chanel to be kind, compassionate and incredibly knowledgeable in all areas of the NDIS. Chanel has specialised knowledge in the area of mental health support and is the perfect choice for anyone looking for a Support Coordinator that approaches their clients as individuals not numbers.

Frances Willow

Working Alongside Trusted NDIS Providers

Flow Support collaborates with a variety of NDIS service providers to extend a seamless and supportive network for our participants. Here are a few of the trusted partners that help us deliver the highest quality of service.

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